Effective Date: 01-01-2026

Welcome to RAPID SYSTEM. These Terms & Conditions govern your use of our website https://rapidsystem.in and purchases made through our physical store and official website.

By accessing our website or purchasing from us, you agree to be bound by these Terms & Conditions.

If you do not agree, please do not use our website or services.

1. Business Information

RAPID SYSTEM
GST: 33DCFPM5821M1ZE
80/7, Mass Complex, KTC Depot Road,
V V Nagar, VM Chathiram,
Tirunelveli, Tamil Nadu – 627011, India

Phone / WhatsApp: +91 88079 89803
Email: rapidsystemstvl@gmail.com

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old

  • You are legally capable of entering into binding contracts

  • The information you provide is accurate and complete

3. Products & Services

We sell, but are not limited to:

  • Refurbished laptops and computers

  • Newly assembled desktop PCs

  • Computer accessories and peripherals

  • Internal components (RAM, SSD, HDD, motherboard, CPU, GPU, etc.)

  • Networking devices

  • CCTV systems

  • Antivirus software (K7 – license-based)

Product images are for illustrative purposes only. Actual product appearance may vary slightly.

We reserve the right to:

  • Modify or discontinue products without prior notice

  • Limit quantities per customer

  • Cancel suspicious or fraudulent orders

4. Pricing & Payment

  • All prices are listed in Indian Rupees (INR).

  • Prices may change without prior notice.

  • Applicable GST is included or shown at checkout.

  • Orders are confirmed only after successful payment.

  • Cash on Delivery (COD) is not available.

We reserve the right to cancel any order due to pricing errors or technical issues.

5. Order Processing & Shipping

Shipping and delivery are governed by our Shipping Policy.

Key points:

  • Orders are processed within up to 3 working days after payment confirmation.

  • Delivery timelines are estimates and may vary.

  • Responsibility transfers to the customer upon successful delivery.

Customers must ensure that shipping details are accurate. We are not responsible for delays due to incorrect information.

6. Returns, Refunds & Warranty

Returns and refunds are governed by our Return & Refund Policy.

Important highlights:

  • Returns accepted within 7 days (subject to eligibility).

  • Replacement is provided first in case of manufacturing defects.

  • Refunds are issued only if replacement is not available.

  • Refurbished products carry a 1-month checking warranty.

  • Software license keys are non-refundable.

All return decisions are subject to inspection and final approval by RAPID SYSTEM.

7. Product Use & Responsibility

Customers agree:

  • To use products according to manufacturer guidelines.

  • Not to misuse, tamper, or attempt unauthorized repairs.

  • That damage due to improper handling voids return eligibility.

We are not liable for:

  • Data loss

  • Software corruption

  • Compatibility issues unless explicitly guaranteed

  • Indirect or consequential damages

Customers are advised to back up data before servicing or hardware installation.

8. Intellectual Property

All content on this website, including:

  • Logos

  • Images

  • Product descriptions

  • Blog articles

  • Graphics

  • Website design

are the property of RAPID SYSTEM unless otherwise stated.

Unauthorized reproduction, copying, or redistribution is prohibited.

9. Website Usage

Users agree not to:

  • Use the website for illegal purposes

  • Attempt hacking or data breaches

  • Upload malicious code

  • Interfere with website functionality

We reserve the right to block access if misuse is detected.

10. Accuracy of Information

We strive to ensure product details and pricing are accurate.

However:

  • Errors may occur

  • Specifications may change by manufacturers

  • Availability may vary

We reserve the right to correct errors without prior notice.

11. Limitation of Liability

To the maximum extent permitted by law:

RAPID SYSTEM shall not be liable for:

  • Indirect losses

  • Business interruption

  • Loss of profits

  • Loss of data

  • Courier delays

  • Force majeure events (natural disasters, strikes, etc.)

Our maximum liability shall not exceed the amount paid for the product.

12. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our website, you consent to data collection and usage as described in that policy.

13. Third-Party Services

We may use third-party services such as:

  • Payment gateways

  • Courier services

  • Analytics tools

We are not responsible for the policies or practices of third-party providers.

14. Blog & User Comments

Users posting comments on blog articles:

  • Must not post defamatory, illegal, or abusive content

  • Are responsible for their statements

  • Grant us the right to moderate or remove content

15. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of courts in Tirunelveli, Tamil Nadu.

16. Force Majeure

We shall not be held liable for delays or failure in performance caused by circumstances beyond our control, including but not limited to:

  • Natural disasters

  • Government restrictions

  • Transport disruptions

  • Pandemic situations

17. Policy Updates

RAPID SYSTEM reserves the right to modify these Terms & Conditions at any time without prior notice.

Updated versions will be posted on this page with revised effective date.

Customers are advised to review periodically.

18. Contact Information

For any questions regarding these Terms & Conditions, contact:

RAPID SYSTEM
80/7, Mass Complex, KTC Depot Road,
V V Nagar, VM Chathiram,
Tirunelveli, Tamil Nadu – 627011

Phone / WhatsApp: +91 88079 89803
Email: rapidsystemstvl@gmail.com